Shipping policy

Last Updated: October 7, 2026

At Metiroch, we are committed to processing and delivering your orders as quickly and reliably as possible.

1. Shipping Locations

Metiroch currently ships orders to addresses within the United States.

2. Free Shipping

We offer free shipping on all orders. No additional shipping fees are charged for standard delivery.

3. Order Processing and Delivery

Orders are processed after payment has been successfully confirmed.

Our estimated delivery time is 1–3 business days. Delivery times are estimates and may vary due to factors outside our control, including carrier delays, severe weather, holidays, or incorrect shipping information.

4. Order Tracking

When tracking information is available, it may be provided by email or through your order information.

Please ensure that your shipping address and contact information are accurate when placing your order.

5. Incorrect Shipping Information

Metiroch is not responsible for delays or unsuccessful deliveries caused by incorrect, incomplete, or outdated shipping information provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible after placing your order.

6. Delayed or Lost Packages

If your order has not arrived within the expected delivery period or appears to be lost, please contact Metiroch so we can assist you.

Once an order has been transferred to the shipping carrier, delivery may be affected by the carrier's operations.

7. Damaged Packages

If your package arrives damaged, please contact us promptly and provide details of the damage. Photographs of the package and products may be requested to help us assess the situation.

8. Contact Us

If you have questions regarding shipping, delivery times, or your order, please contact Metiroch using the contact information provided on our website.

By placing an order with Metiroch, you acknowledge and agree to this Shipping Policy.